AutoHook Dealer Support Team



Give us a call first, we are here to help! 

855.532.3274 (Option 1)




AutoHook Dealer Support to the Rescue! 

The AutoHook Dealer Support Team is committed to providing our dealers with a positive, helpful experience. Dealer Support works side-by-side with our Client Service Specialists to ensure optimal product performance and drive success into your showroom. We pride ourselves on the highest quality of engagement and customer care. Whether you are a long time customer or new client, we are here to help and answer your questions in a timely manner. 

We have great resources available for our Dealers. Just let Dealer Support know what you need! 

  • Sales Bulletin for Newly Launched Dealers
  • Custom Monthly Reporting
  • Customization Strategies and MORE!

Email: DealerSupport@urbanscience.com

Phone: 855.532.3274 option 1

Weekly Live Webinar Training

AutoHook New Dealer Orientation – Every Thursday @ 2:00pm EST

This weekly webinar provides our new clients with an overview of the AutoHook Suite of Solutions. During this 30 minute webinar, we introduce the consumer experience, the dealership experience, best practices, and the various training resources that are available. It is recommended that anyone new to AutoHook and its affiliated programs attend at least one or more of these live webinars. It is the best way to get started on the right track and to get the most out of AutoHook.

Upcoming New Dealer Orientation Dates: 

  • October 20, 2016 @ 2:00 pm
  • October 27, 2016 @ 2:00 pm 
  • November 3, 2016 @ 2:00 pm

How to Redeem & Best Practices Training – Every Tuesday @ 2:00pm EST

Our Tuesday webinar provides our new and current customers a quick overview on how to redeem test-drive incentives, pull and understand up-to-date reporting, and an overview of our best practices. The webinar is a quick 10-15 minute live training and is a great resource for new employees, OEM campaign/pilot dealerships, or just a quick refresher course.  If you have attended the AutoHook Orientation Webinar as a new dealer, you will not need to attend this additional training.

 Upcoming How to Redeem and Best Practice Training Dates: 

  • October 25, 2016 @ 2:00 pm
  • November 1, 2016 @ 2:00 pm
  • November 8, 2016 @ 2:00 pm



Contact Us



Contact or Visit our World Headquarters in Detroit, MI


AutoHook, Powered by Urban Science

400 Renaissance Center

Suite 2900

Detroit, MI 48243 USA

Hours of Operation:

Monday – Friday: 8AM – 5PM
Saturday: Closed
Sunday: Closed

Phone: 855-532-3274