Remember when customers would come in to your dealership with a print-out of a coupon code for their $25 gift card that you promised to give them for coming in to see you? Remember how you had to either write down the customers code and then later enter it into the system? Or maybe you escorted the customer back to your office right away so you could log on to the AutoHook redemption system and redeem their code on the fly?
Now with the new mobile app from HookLogic you are able to redeem coupons from the palm of your hand while standing shoulder-to-shoulder with the customer using our new Android, iPhone, and iPad apps.
That's right. Redeeming HookLogic coupons is now easier than ever.
How it Works
We took the coupon redemption and reporting capabilities that are currently present in our web-based user interface and moved them into a streamlined mobile application that allows for on-the-go productivity. AutoHook clients are now able to validate a customer’s HookLogic walk-in incentive coupon and have the dealership's walk-in metrics at their fingertips, without being tied to their desks.
The process is the same but the convenience is greater. To redeem, users will simply launch the mobile app from their preferred device, enter the coupon code, and hit submit. Upon doing so you will then be asked to enter the customer’s shipping address to finalize the redemption. That is all there is to it.
For reporting, users enter the desired start/end dates, the site that they wish to pull data for, and whether they want to pull data based upon coupon redemption or issued date. Hitting “Run Report” will pull up the lead and walk-in metrics on a dealer by dealer basis.
Both Apple iOS and Android compatible versions have been released. Future releases will bring additional functionality from the existing UI over to the mobile app. Choose your preferred app now by pressing one of the two graphics below.